Instead of syncing Snapdocs to Quickbooks, the user just adds the bill manually and cuts the check. For example: a Quickbooks user needs to cut a check for a notary but the bill is not in Quickbooks yet. This error occurs when someone has manually entered bills into Quickbooks instead of letting the sync do it for them. Once you have deleted the invoice or changed the invoice number in Quickbooks, trying syncing again. We recommend adding text to the number that will uniquely identify the manually added invoice. To resolve this, delete the manually added invoice or change the invoice number, so that Snapdocs can sync it to Quickbooks. ![]() If the user who added the invoice is not the user who set up the sync, then it was manually added. So for example if User A set up the integration, but User B clicks the sync button in Snapdocs, User B will appear in Snapdocs as the person who synced, but User A will appear in Quickbooks as the person who added the data.
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